About Us

 

VISSION
To provide the best client experience in the BPO industry.

 

MISSION
We treat our Clients’ businesses like our business, by providing their customers with the
best experiences. AG & T Outsource Team, Inc. will assist clients’ increase revenue,
customer satisfaction, and reduce overhead cost with our highly skilled employees and technology

 

AG&T Outsource Team, Inc. is located in the southeastern part of Mindanao it is bounded on the north by Davao Province; on the east partly by Davao Province and Davao Gulf; on the south by Davao del Sur. Davao City Proper is, southeast of Metro Manila. Because of its strategic location, Davao City was developed as a regional trade center for Southern Mindanao; international trade center to the Southern Pacific; and Southern Gateway more particularly to and from the neighboring countries like Indonesia, Malaysia, Brunei, Australia, among others.

• The city now tracks a path leading to becoming the ICT Hub in Mindanao.

• Highly urbanized yet lowest in cost.

• Young and highly competent workforce.

• World-class & robust infrastructure.

• Situated in a typhoon-free zone.

• The city government also maintains the first ever 24-hour emergency response system patterned that after the 911 in Canada and the United States. People can dial the 911 number to report emergencies.

• Access to 20 Million people in the whole Southern Philippines.

• Has aggressive and scalable collaboration among ICT industry, the academe and the regional government.

It is the mission of AG&T Outsource Team, Inc. to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including voice (inbound and outbound calls) and non-voice (data entry or email/chat support) and can work either North America, United Kingdom and Australia time zone.

We treat our clients’ businesses like our business, by providing their customers with the best experiences. AG&T Outsource Team, Inc. will assist clients’ increase revenue, customer satisfaction, and reduce overhead cost with our highly skilled employees and technology. With over 30 years of combined experience providing service and support for voice and non-voice clienteles.

Whatever a client’s customer relations goals are: technical support, customer care, quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, AG&T has the people with the expertise to professionally service those needs.